IT Engineer (Ops & Infra Medior)

At a glance

Are you a technical expert and enthusiastic person who inspires others to create innovative solutions? Then we need your help, in making ABN AMRO a personal bank in a digital age! 

How are you going to shape innovation, advancements and projects within your department? Our employees get the freedom to grow and experiment. You support and guide them, so they can become the technical experts that contribute to a future-proof bank. We work hybrid, which means you and your team can flexibly decide where and when you can work most comfortable and effectively (either working from Home or Office).
 
All-in-all, working at ABN AMRO means that you contribute to projects that matter and impact millions of customers! Are you up for the challenge?

Your job

The OPS/Infra Roles and Responsibilities include change-, event-, availability-, incident- and problem management that make up processes aimed at maintaining and managing operations. This means to have a complete, accurate and updated database of all configuration items at all times. This enables smooth processes based on correct information, and quick incident investigation. Identity & Access management to ensure that the I&A area and its components are well understood, so that access to applications – both from a business and a development/maintenance perspective – is correct and approved. This enables smooth IT operations and allows us to demonstrate that we are in control. The OPS/Infra Role is responsible for the overall integrity of application deck so must have knowledge of existing system set, the banks overall systems strategy and any applicable IT standards. OPS/Infra roles and responsibilities are generally focused around managing and maintaining technical and IT service facilities to ensure these are always available, and if unavailable, they are up-and-running again within the required and agreed upon time. It is important to have good Azure experience from a networking, security, and resource management and provisioning perspective.

OPS/Infra will be part of an Agile/Scrum DevOps team and has end-to-end responsibility, on behalf of the business and clients, for developing, managing, and maintaining functionalities in the Credit Risk Monitoring area, which are prioritised by the product owner.

Within sprints, you participate in all team activities (such as stand-ups, sprint planning meetings, and retrospectives) to ensure your progress is transparent. You work with your team to determine how you can ensure qualities (knowledge and skills) are—and remain—sufficiently present within the team.

• To help your team be aware of security threats by monitoring the applications.
• Collaborate with stakeholders to understand business goals and support delivery outcomes
• Understands the fundamentals of IT Chain Management and knows how applications interact with others.
• Restore normal service operation as quickly as possible and minimise the adverse impact on business operations.
• Eliminate or prevent structural errors in the IT Services, with a view to safeguard and improve the stability of IT services provided.

Working environment

At ABN AMRO, we strive to be a personal bank in a digital age. That strategy is also brought to life in how we work ourselves. Hence we offer hybrid working as the new normal. This offers you the flexibility to decide when and where you can work most comfortably and effectively. Of course we offer you the right resources you need in order to set up a good home office. For example an ergonomic chair, desk and laptop.

The Credit Risk Monitoring Services (CRMS) application is responsible for automated generation and administration of Credit Risk Signals, Watch & Default Triggers, Watch & Unlikely to pay assessments, Forbearance Assessments and to determine the resulting Credit Risk State. 

Taking a glance at our IT landscape: CRMS has a variety of platforms and technologies:

• Azure platform services such as, Data Factory, Data Bricks, Azure SQL Database
• Programming language is Java
• Usage of Batch workloads via Data Factory and Control-M

Your profile

You feel at home in a technical environment and are always up to date on the latest technologies. At the same time, you are people-minded and an inspirator. You get enthusiastic from delivering Root Cause Analysis, providing solutions and you inspire others to get started with these new opportunities. Do you think you're a fit? Check your profile:

You need to have:

• Knowledge and experience with AZ-900 Azure Fundamentals.
• Knowledge and experience with ITIL4.
• Drive to keep the infrastructure is running smoothly and securely.
• Comfortable working in a fast-paced environment and adapting to new technologies and practices.

It would be nice if you have:

• Database Management (Microsoft SQL Rational Database)
• Experience in working with Azure in large scale environments.
• Experience with Linux RedHat
• Azure Databricks knowledge and/or experience.
• AZ-104 Azure Administrator certification

We are offering

You are given every opportunity and independence to demonstrate your professional expertise in a no-nonsense environment and to further develop yourself. We attach great value to personal development and thereby offer you many training and development opportunities. In addition:

• Gross salary between EUR 60.000,- and EUR 80.000, based on knowledge and experience of candidates assigned to the position.
• Pension scheme.
• Benefit budget, so you can decide yourself if you want extra holiday allowances, a lease bike or that you want the budget paid out.
• Personal development budget.
• Banking for better days. These are days you can use for your personal development or on which you can contribute to society.

Interested?

Are you interested? Then respond to this vacancy. For more information, you can contact Patrick Wichmann at patrick.wichmann@nl.abnamro.com.
We would like to get to know you!

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies must have signed an agreement with ABN AMRO BANK N.V., issued by a Talent Acquisition Specialist, in order to submit CVs. Acquisition is therefore not appreciated.